AI Voice Agent for Automated Appointment Management using Make.com
We designed an innovative AI-powered voice agent that transforms appointment management for Auto Repair services. The system handles customer calls, collects service details, checks real-time availability, and automatically books, reschedules, or cancels appointments — all seamlessly through Make.com.
By integrating Vapi.ai, OpenAI, Google Calendar, and Make.com, the solution delivers a 24/7 booking experience, providing instant, accurate, and professional responses at any time. Customers enjoy a smooth, always-on appointment process, while businesses benefit from streamlined operations, reduced no-shows, and enhanced customer satisfaction.
Why it stands out:
- Fully automated appointment workflow over the phone
- Real-time calendar updates and instant confirmation
- Professional, always-on customer experience
- Reduces manual work and operational errors, saving time and costs
This project demonstrates how AI and automation can transform client-facing operations, making it a showcase of cutting-edge technology for potential customers and partners.
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Client
Andres